Scuba Adventures Terms & Privacy
Prices / Specials :::
Prices Listed In local Currency, Thai Baht valid from Jan 2019 and may be subject to changes without prior notice. Special deals / offers that state saving in $ refer to equivalent saving value of Thai baht in $USD at the point the offer was created, for comparative purposes only. All discounts are fixed to the thai baht value. Other discounts such as discounted dive gear rental have no equivalent cash value, if you do not use the rental gear option, this promotion is not applicable to you.
Group Discounts / Dive Buddy Deals :::
If you book under a group discount or dive buddy deal and the number of people booked for said activity do not arrive, we reserve the right to update your pricing plan to accurately match actual participants. This may mean a discount percentage alterations or single person surcharge depending on the special offer.
Booking and Payments :::
To make a booking, either online or in store, we require a deposit. Booking can be made upto 20:00 ( 8:00pm Local Bkk Time) online or in store the day before activities begin ( Subject to Availability we will do out best to service this last minute request to our best availability but advance booking are always advised). Payment is accepted via Paypal secure online payment gateway, Visa, MasterCard, and debit cards via this system and also by direct Thai Bank Transfer ( Please note this is intended for local use ) You can also pay in store and with Thai Baht cash or Credit or Debit cards. We also accept international direct bank transfers upon request. Once your deposit has being paid and confirmed your reservation will be completed and you’ll receive an booking form receipt or email receipt of this. If you opted to pay a deposit, you can then pay the remaining balance via Thai Baht cash or credit/debit card once you arrive at our dive center for your trip or course. Please note a 3% card service applies to credit or debit card transactions.
Store Refund Policy / Cancellations :::
Any booking reservations made in store may be cancelled for a full refund* no less than 24hrs before confirmed activity date as booked. (please make sure that you contact our dive team before 20:00 ( 8:00pm Local Bkk Time) (*except for PADI Digital Materials which have already being assigned to the user – once assigned no refund can be granted) We cannot accept cancellations for a full refund on the day of the activity, cancellations less than 24hrs from your chosen activity start date will result in forfeit of deposit. That said, if you cannot make your booking appointment for whatever reason please do notify us a.s.a.p so we can do our best to help you.
Online Refund Policy :::
If You are unable to make your original date, we will hold your deposit and credit you for a future visit. If you make an advanced booking online via paypal. Paypal charges to reverse payment. If you do not wish to hold the credit we may issue the refund less the paypal reverse payment charges.
Exchange Rates :::
We always use the current exchange rate at the time of guests inquiries and bookings. Any quotes in a foreign currency during an initial inquiry are based on the exchange rate at that point. Please note, if paying in a foreign currency the exchange rate may have changed at a later date when the booking is confirmed and payment requested. We use the exchange rate provided by Paypal at the time of transactions to calculate exchange rates or the BKK bank exchange rate on the day in store.
Unforeseen Circumstances :::
In the unlikely event that a dive trip is cancelled due to extreme bad weather, or very rough and dangerous sea conditions, guests are entitled to a full refund, minus any 3rd party credit card charges incurred which are none refundable, Approx 3% when applicable.
Pattaya Scuba Adventures cannot be held responsible, or in any way liable, for property losses, personal losses, accidents, injury, or death for any reason whatsoever, whether through any activities booked through us, or caused to you buy third parties connected, or not connected to us. We will not be liable, for any additional expenses incurred by customers, for any reasons whatsoever. If a complaint is received about a trip, for any reason, We will agree to investigate and may act upon the complaint dependent upon our findings.
All customers will be required to read and sign our booking form and Boat Travel Standard Liability Release and Assumption of Risk Agreement, before they start their trip. Failure to do so may result in expulsion from activities at your responsibility. These are for safety and risk management and we will never compromise on our safety standards.
Guests enrolling on PADI courses :::
will be required to sign a Medical Liability Release form by your instructor before your PADI course commences. If you are participating in a PADI Dive Course you may Download THe PADI Medical PDF version here and check you can answer ‘NO’ to all the questions before you begin the course. If you can answer ‘YES’ to any of these medical questions then you MUST take this form filled out to a doctor either at home or here in Thailand and ask the doctor to check if you are medically fit to scuba dive. They will sign and stamp the PADI medical form for you to present on your course orientation.
We recommend that if you intend to go scuba diving, you make sure you have a travel insurance policy that covers scuba diving activity. This may be included within your standard travel insurance policy, however if it is not please let us know you are not covered. We are a registered TAT ( Tourism Authority Of Thailand ) Company with Insurance but this does not negate the need for proper Travel or scuba diving Insurance.
Medical Issues :::
Please see your Doctor if you are concerned about any medical conditions, or need information regarding vaccinations before coming to Thailand. You will be required to sign a Medical Liability Release Form by your instructor before your PADI course commences. You can download the PADI Medical Liability Release Form in PDF format here
COLLECTION OF YOUR PERSONAL INFORMATION
Pattaya-scuba-adventures may collect personally identifiable information, such as your name. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Pattaya-scuba-adventures. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Pattaya-scuba-adventures website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Pattaya-scuba-adventure’s public comment boards, this information may be collected and used by others. Pattaya-scuba-adventures encourages you to review the privacy statements of websites you choose to link to from Pattaya-scuba-adventures so that you can understand how those websites collect, use and share your information. Pattaya-scuba-adventures is not responsible for the privacy statements or other content on websites outside of the Pattaya-scuba-adventures website.
USE OF YOUR PERSONAL INFORMATION
Pattaya-scuba-adventures collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Pattaya-scuba-adventures may also use your personally identifiable information to inform you of other products or services available from Pattaya-scuba-adventures and its affiliates. Pattaya-scuba-adventures may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Pattaya-scuba-adventures DOES NOT SELL, RENT OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES.
Pattaya-scuba-adventures will NEVER disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Pattaya-scuba-adventures or the site; (b) protect and defend the rights or property of Pattaya-scuba-adventures; and, (c) act under exigent circumstances to protect the personal safety of users of Pattaya-scuba-adventures, or the public.
The Pattaya-scuba-adventures website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Pattaya-scuba-adventures pages, or register with Pattaya-scuba-adventures site or services, a cookie helps Pattaya-scuba-adventures to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Pattaya-scuba-adventures website, the information you previously provided can be retrieved, so you can easily use the Pattaya-scuba-adventures features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pattaya-scuba-adventures services or websites you visit.
SECURITY OF YOUR PERSONAL INFORMATION
Pattaya-scuba-adventures secures your personal information from unauthorized access, use or disclosure.
CHILDREN UNDER THIRTEEN
Pattaya-scuba-adventures does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
OPT-OUT & UNSUBSCRIBE
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Pattaya-scuba-adventures by contacting us at: [email protected]
CHANGES TO THIS STATEMENT
Pattaya-scuba-adventures will occasionally update this Statement of Privacy to reflect company and customer feedback. Pattaya-scuba-adventures encourages you to periodically review this Statement to be informed of how Pattaya-scuba-adventures is protecting your information.